The packets no any invoices, QR codes, promotions or brand name logo in the shipments. Welcome to place an order
Wooden Frame Engraving Text
For free ，For free ，For free ，
If you need lettering, please leave a message that you need to engrave.Do not exceed 5 words.
1.Moon lamp adjustable brightness, fully of mystery and romance atmosphere,it is a dreamlike and creative gift for Christmas, Valentine's Day, birthdays, party, wedding, anniversary, housewarming, lover, kids, children bedroom, living room, nursery room
2.The moon light uses 3D printing technology, and the surface of the moon lamp is very close to the real moon.novelty and charming, amazing.
3.The lunar lamp is made of PLA material and is safe and environmentally friendly.Can rest assured that the child to use.
4. Moon lamp with the build-in rechargeable batt?ery, can charge on your computer/power bank or charge adaptor etc. Fully charged in 2-4 hours, 8 hours of use.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
No, unfortunately we only currently operate in the US.
How long does shipping take?
Our estimated delivery time is 10-30 Business Days. However, we ask you to wait up to 60 days for delivery.
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Pet Camera Co. (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://adsugarecom.com/petcamera
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.